Updated January 2021
Ivy + Fleur is committed to providing the best possible customer service to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.Ivy + Fleur is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.
Collection of your Personal Information.
While using our services, we may ask you to provide us with certain personal identifiable information that can be used to contact or identify you. Examples of Personal Information we collect include: names, addresses, email addresses and phone numbers. This Personal Information is obtained in many ways including by telephone, by email and via our website Ivy-fleur.com
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited customer deliveries. Those companies will be permitted to obtain only the personal information they need to deliver the service. Ivy + Fleur takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your Personal Information.
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and other diagnostic data. This collected information is used solely internally for the purpose of analysing visitor traffic, trends and delivering personalised content to you while you are on our site.
Accessing your Personal Information.
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us. You may be required to put your request in writing for security reasons. Ivy + Fleur reserves the right to charge an administration fee for searching for and providing access to a copy of your Personal Information.